Important - We are currently have exceptionally high levels of demand. General practice is at a critical level and is classed as Opel 4; meaning that practices are only able to deal with urgent matters. Please use 111, self-care, local pharmacies and urgent treatment centres wherever possible.
Peverell Park Surgery | 01752 766644 | administration.peverellpark@nhs.net
University Medical Centre | 01752 222341 | administration.umcpeverell@nhs.net
Online Consultation is available between 8:00am-3:00pm weekdays (excluding Bank Holidays). Click on the Appointments menu below and select Online Consultation.
We are currently operating at Opel 4; meaning critical care levels. We are asking all patients to only contact if your health need is urgent. Please consider using other providers, 111, local pharmacies, urgent treatement centres and self-care.
Routine Appointments & Queries
To contact us about a medical, administrative or prescription issue click the ” Contact us Online” button further down the page to access Online Consultation (no registration necessary). This is for non urgent routine advice that does not require action on the same day. You will be contacted within 3 working days. If you do send us a request, please allow us time to respond and not phone regarding the same problem unless you have deteriorated or the situation has changed.
Selecting “I have an admin query” will allow you to:
> Request a doctor’s note
> Request a fit (sick) note
> Ask questions or get an update on a referral
> Request your Repeat Prescription
> Follow-up on Test Results (Blood Test, Scans, etc.)
> Any other advice or information that is not medical related
Selecting “I want help for a medical issue” will allow you to:
> Contact us about a new or ongoing symptom
> Book an appointment (where appropriate*)
This short online form is the quickest and simplest way for the majority of our patients to access our clinical teams for assistance. Our practice phone lines remain open; please telephone 01752 766644 for anyone with accessibility needs who might have difficulty completing this form.
If you are invited to make an appointment you will be sent a link to book a day and time which is suitable for you. If you indicate that you prefer (where possible) to speak to a certain GP or clinician, please check their GP Practice Hours before choosing a slot.
Our new online consultation platform is powered by a software supplier to GP surgeries and hospitals called AccuRx.
How to complete a MEDICAL request
How to complete an ADMIN request
Further Guidance
Patient Frequently Asked Questions
Patient Guide to Patient Triage
AccuRx-security-and-privacy-for-patients