NHS App

Use the NHS App to access NHS services

The NHS App is a simple and secure way to access a range of NHS services and information on your smartphone or tablet. Millions of people are already using the NHS App to manage their health the easy way from the comfort of their homes.
Whether viewing your GP health record, ordering repeat prescriptions, or nominating your preferred pharmacy – the NHS App hosts a range of features that make it easier to access NHS services and information. For more information, including how to download the NHS App, please visit www.nhs.uk/nhsapp.

Meet Your NHS App + Login Using Photo ID

Watch this video to prove who you are without sending a photo of your ID NHS Login without using Photo ID (BSL)

Repeat Prescriptions
Order repeat prescriptions by logging in to your NHS account, using the NHS App or the NHS website, and have them sent to a pharmacy of your choice.

» For more information on Prescriptions in the NHS App
» Watch this short video on How to order your repeat prescription

Online Consultations
An online consultation enables you to contact a GP or other health professional over the internet. It saves you waiting for an appointment or going to the GP surgery.

» For more information on Contacting your GP surgery in the NHS App
» Watch this short video on Contacting your GP about a health problem

NHS 111 Online
You can use 111 online on the NHS app to check if you need medical help. You’ll be asked to agree to give certain information to the online service.

» For more information on How NHS 111 online works
» Watch this short video on How to use 111 on the NHS App

Health Records

If you are 16 years or older, you can view new information that has been added to your GP health records through the NHS App, which allows you to read and review notes from your appointments in your own time.

» For more information on Health records in your NHS App
»  Watch this short video on How to see your GP health record
» For more information on Accessing your GP health record

Linked Profiles
As a parent, family member or carer, you may be able to access services for someone else using linked profiles. This is also sometimes called having proxy access.

» For more information on Linked profiles (Proxy Access)
» Watch this short video on How to switch profiles

NHS App messages and notifications
» Watch this short video on How to see NHS App messages and notifications

How to find services near you

» Watch this short video on How to find services near you

How to contact your GP surgery

» Watch this short video on How to contact your GP surgery

View or download a step-by-step guide
Click a picture below to view/download a leaflet

Download the App

Available on iOS and Android

You can also access your NHS account using the NHS website.

Getting started with your NHS account

» Who can have an NHS account

» Setting up your NHS login

» How to log in to your NHS account

» Proving who you are to get full access

Please watch this short video to understand the NHS login process.

Your account and settings in the NHS App

» Managing your account in the NHS App

» Managing NHS App notifications

» Security and privacy

Log into your NHS account on your computer
You can also access your NHS account online through the NHS website from your computer or desktop. The website offers the same services as the NHS app.

Please view the following walkthrough videos:

» Log in to your NHS account
» NHS Account Homepage
» Your health page in the NHS account
» Services page in the NHS account
» Request a repeat prescription in the NHS account
» View your prescription barcode in the NHS account
» See your GP Health record in the NHS account
» Contact your GP surgery about a document or letter in the NHS account
» Contact your GP surgery about a health problem in the NHS account
» Check if you need urgent medical help using 111 online in the NHS account
» Manage your hospital appointments in the NHS account
» Manage health services for someone else in the NHS account

For more information go to:

» NHS App help and support

» NHS App and account team