Important - We are facing major issues with the NHS App since changing clinical systems. If you try the app and your medications aren’t visible, order via the website, click the link Prescriptions and Medicines and list the medication you require on the Repeat Prescription Request Form. We will take action as soon as possible for you while we are fixing the fault. Please note that starting from November 1st, the only way to request medication will be through the NHS App. We are diligently working to resolve the issues we are currently facing. Please be patient with us as we do our utmost to support you. Please try the NHS App again before your next medication issue, as we hope to fix the fault shortly.

Peverell Park Surgery & University Medical Centre

Peverell Park Surgery | 01752 766644 | administration.peverellpark@nhs.net

University Medical Centre | 01752 222341 | administration.umcpeverell@nhs.net

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Zero Tolerance

 

Zero Tolerance to Violence

The NHS has a ‘Zero Tolerance to Violence’ policy that means we can refuse service to anyone who is violent or is perceived as threatening violence to any member of staff. We can refuse the service on that occasion or can request that patients are removed from the Practice list. Plymouth Primary Care Trust provides a dedicated primary care service for patients who are removed from the Practice lists because of violent behaviour. Details of this service will be provided by Devon Patient and Practitioner Service Agency to any patient who is removed from the list due to violent behaviour.