Important - We are changing our clinical IT system in June 2024, and we want to explain why we are doing this and what impact this will have on the service we provide to you. For more information search "we-are-changing-our-clinical-it-system" in latest news.

Peverell Park Surgery & University Medical Centre

Peverell Park Surgery | 01752 766644 | administration.peverellpark@nhs.net

University Medical Centre | 01752 222341 | administration.umcpeverell@nhs.net

IMPORTANT: Online consultation will not be available until Monday 24th June while we transition to our new patient record system.

Important - Due to our clinical system change this month we can only deal with urgent requests between the 5th and 13th June, and from the 14th onwards, we ask that you please be patient with us. Please view we-are-changing-our-clinical-it-system for information regarding non-urgent requests .

Self-Referral Options

 

Self-Refer or Contact a Service below:

Physiotherapy Self-Referral Form

You must be seeking help with a Musculoskeletal problem, such as neck or back pain or soft tissue or joint problems such as strains and sprains. Further guidance can be found on our web page here.
It is important you do not self-refer if you have any of the following conditions without consulting your GP Unexplained weight loss, unexplained bladder or bowel problems, history of cancer, night pain, fever or night sweats, unsteady on feet or pins & needles/numbness in both arms or in both legs.
We can only accept self-referrals from patients (16 years or older)

 

Podiatry – Livewell Podiatry Self-Referral

Livewell Southwest’s Podiatry Services accepts self-referrals from members of the public who are registered with a doctor (GP) in our area (further information below), for a variety of foot and related lower-limb health problems. You may refer yourself or others. See our Podiatry self referrals information.

 

Mental Health – Plymouth Options Self-Referral

We are a free confidential, NHS talking therapy service for people (aged 16+) in Plymouth. Plymouth Options is part of IAPT (Improving Access to Psychological Therapies), helping you to feel better and giving you the tools and techniques to improve your mental and physical wellbeing.

First Response

Livewell Southwest’s First Response Service is a 24/7 crisis line providing advice, support and signposting for people experiencing mental health difficulties. What happens when I call? Your call will be answered by a mental health practitioner who will be able to listen to your concerns and help you get the support you need.

If you feel worried about your mental health or that of a loved one or a friend, you can call the crisis line on 0800 923 9323.

 

Child and Adolescent Mental Health Services – CAMHS

Livewell Southwest’s CAMHS has multidisciplinary teams that offer a high quality service to all children and young people between the ages of 5 – 18 who are experiencing difficulties with their mental health. This includes mental health nurses, social workers, psychologists and psychiatrists whose priority is to work quickly to provide an effective assessment, treatment plan and therapeutic support for individuals, and their families.

For general enquiries, or to be directed to a specific service or individual, please contact our switchboard on 01752 435502

 

Counselling – Student Wellbeing Services Self Referral

Student Wellbeing Services is a multi-disciplinary team comprising Mental Health, Counselling, and Pastoral & Spiritual Support. We offer one to one appointments, drop-in sessions and a whole range of workshops and groups as well as self-help materials.

Complete our online referral form and we will offer you the most appropriate appointment or support based on the information you give us.

 

Social Prescribing Service – Wolseley Trust Self-Referral

  • If a person would like some support to improve their wellbeing, a referral can be made to Healthy Futures by their surgery or they can self-refer by contacting us themselves.
  • The person referred will be contacted by a Link Worker.  They will listen them, help to identify what matters to them and what their goals are to improve their wellbeing.
  • The Link Worker will work alongside them over a number of appointments to provide ongoing support and encouragement to reach goals and improve wellbeing.
  • The Link Worker will support them to access local organisations and activities.

For queries and referrals please contact us on 01752 203673 or email healthyfutures@wolseley-trust.org

 

Sleep Conditions – Sleepstation Self-Referral

If you’ve had a sleep problem for more than a month, then now is the time to tackle it. Don’t let sleep problems ruin your life, let us help you today. Our clinically validated sleep improvement programme is available free of charge as an NHS patient.

 

Sexual Health –  Sexual Health in Plymouth (SHiP)

Provides free and confidential sexual health and contraception services. Open to everyone – no need for referral.

Please call 01752 431124 to arrange a telephone consultation, on a day that you know you will be able to answer your mobile in a safe and quiet place. During the call, you will be fully assessed by a senior doctor or nurse. If we do need to see you face-to-face, we will arrange a suitable time for you to come in after that call.

 

Alcohol or Drug Abuse – Harbour

If you think you need support around your alcohol or drug use, please get in touch with us. You can self-refer, which means you don’t have to speak to a medical professional first, and you have the option to bring a friend or family member to along for support. Or if you are concerned about a family member or a friend, contact us for advice or support for you as a carer.

Visit us by dropping into reception at Hyde Park House, Mutley to arrange your first meeting or call us on 01752 434343.

 

Weight Management –  OneYouPlymouth

Eating a healthy balanced diet is important for achieving and maintaining good health. Eating a variety of foods and consuming less sugar, salt and unhealthy fats can not only protect you against chronic disease but can also lift your mood and help you to feel more energised.

In order to book an appointment with one of our NHS professionals or discuss any queries please give our Wellbeing team a call on 01752 437 177.

 

Stop Smoking – OneYouPlymouth

One You Plymouth is part of Livewell Southwest offering support and advice to people who are looking to take the first steps to a healthier lifestyle. Slowly growing over the years we now have a team of over 30 people, from admin staff to help book your appointment to practitioners who can offer you the ongoing support and advice that you need to develop a healthier lifestyle, offering advice and support around being Smoke Free, Eating Well, Healthier Lifestyles, Moving More and Drinking Less.

In order to book an appointment with one of our NHS professionals or discuss any queries please give our Wellbeing team a call on 01752 437 177.

stopforlifedevon.org/

Stopping smoking is one of the best things you can do and there’s no better time than now to stop! If you live in Devon and currently smoke, you could be eligible for FREE support. It’s easy to get started and we will be there throughout your journey to help you stop smoking for good.

 

Emergency Dentist – Livewell Adult Dental Services

Patients requiring emergency treatment (un-registered patients or those registered with our service) can contact us on 01752 434664 (8.45-4pm Mon-Fri) and outside of these hours call the local helpline 03330 063300 or email accessdentalhelpline@nhs.net

 

Eye Care – Minor Eye Care Service (MECS)

MECS provides urgent eye assessments for patients complaining of recent / sudden onset of symptoms due to specific minor eye conditions. MECS also provides care closer to home, avoiding a trip to the hospital for patients who do not require hospital eye care but need to be seen by an accredited Eye Care Practitioner.

How do I book an appointment with MECS? Please call to arrange an appointment (take your glasses and a list of your current medication with you to the appointment).

 

Domestic Abuse – Plymouth Domestic Abuse Services (PDAS)

At PDAS, we provide practical, non-judgemental support, advice and protection for all victims of domestic abuse. We provide support for individuals and families in the Plymouth area, including confidential advice, one-to-one and group support sessions.

To contact our refuge, call  01752 562 286 (9am to 5pm). You have the right to feel safe. Enquire about Plymouth Domestic Abuse Services (PDAS)

 

Prescriptions – NHS Prescription Prepayment Certificate (PPC)

A PPC could save you money if you pay for your NHS prescriptions.

The certificate covers all your NHS prescriptions for a set price. You will save money if you need more than 3 items in 3 months, or 11 items in 12 months. Before buying a PPC, check if you’re entitled to free NHS prescriptions and other help with health costs using our eligibility checker.