Important - We are facing major issues with the NHS App since changing clinical systems. If you try the app and your medications aren’t visible, order via the website, click the link Prescriptions and Medicines and list the medication you require on the Repeat Prescription Request Form. We will take action as soon as possible for you while we are fixing the fault. Please note that starting from November 1st, the only way to request medication will be through the NHS App. We are diligently working to resolve the issues we are currently facing. Please be patient with us as we do our utmost to support you. Please try the NHS App again before your next medication issue, as we hope to fix the fault shortly.
Peverell Park Surgery | 01752 766644 | administration.peverellpark@nhs.net
University Medical Centre | 01752 222341 | administration.umcpeverell@nhs.net
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SAR
You have the legal right to request a copy of the information we hold about you, in line with the UK General Data Protection Regulation (UK GDPR). This is called a Subject Access Request (SAR).
What information can I request?
You can request information on medication, investigations, documents, problems, referrals, appointments, consultations and medical history
Will I pay a fee?
In most cases a SAR is free. However, a ‘reasonable fee’ can be charged for the administrative costs of complying with a request that is manifestly unfounded or excessive, or if you request further copies of your data
How long will it take to process?
We will normally respond to your request within one month. However if you have made a number of requests or your request is complex, we may need extra time to consider your request and this may take up to an extra two months
What do I do if something is missing?
If you think personal information is missing from our response, please contact us directly, clearly listing what other information you think we also hold
How do I make a SAR?
Please complete and sign the form below
Data protection:
Our Privacy Notice describes the data the practice holds about you, why we hold it, where and how we store it, how long for and how we protect it. It also tells you about your rights under Data Protection Legislation and how the law protects you