Appointments

Online Consultation

“You can contact us about a medical, administrative or prescription issue by clicking the button below (no registration necessary). Answer a few questions and we will get back to you within 3 working days”.

Selecting “I have an admin query” will allow you to:

> Request a doctor’s note
> Request a fit (sick) note
> Ask questions or get an update on a referral
> Request your Repeat Prescription
> Follow-up on Test Results (Blood Test, Scans, etc.)
> Any other advice or information that is not medical related

Selecting “I want help for a medical issue” will allow you to:

> Contact us about a new or ongoing symptom
> Book an appointment (where appropriate*)

” This short online form is the quickest and simplest way for the majority of our patients to access our clinical teams for assistance. Our practice phone lines remain open for anyone with accessibility needs who might have difficulty completing this form “.

* If you are invited to make an appointment you will be sent a link to book a day and time which is suitable for you. If you indicated that you preferred (where possible) to speak to a certain GP or clinician, please check their availability before choosing a slot. GP Practice Hours

IMPORTANT
The Online Consultation page will not load in Internet Explorer. Please open this webpage in either Microsoft Edge or a Chrome browser before clicking the button above.

Please don’t use this form for same day requests
The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of [15:00-08:00]. Please contact 111 during out of hours or 999 if this is an emergency.

General Appointment Information

All appointment requests for a GP will be triaged by a clinician first. You can request an appointment either by calling us or completing an Online Consultation on our website.

All nurse and blood appointments can still be made by contacting the practice either by telephone or completing an eConsult on our website.

Please ring the surgery as early as possible to be added to the call back list. Only urgent calls can be added after 5.30pm, routine calls will be added to the call back list for the next working day.

To help the surgeries run as smoothly as possible please bear in mind the following:

Be punctual
Cancel appointments in good time – someone else may need it
1 appointment is for 1 patient

A home visit can take three times as long as surgery appointments due to the travelling time. Therefore, doctors would appreciate it if patients can attend surgery whenever possible. If you are too ill to attend and require a home visit, please telephone 01752 766644 in order to let the doctors plan their work more efficiently, except in an emergency. All home visits are undertaken at the doctor’s discretion.

Evening/weekend appointments

Evening and weekend appointments available!

Do you need to see a doctor, but couldn’t get in this week?

Do you need to speak to a doctor this weekend?

We can now offer phone/video consultation appointments in the evenings and weekends via Push Doctor.

Push Doctor is a group of GPs who have access to our computer system so they can see your past medical history and prescriptions etc. they are able to treat you over the phone via phone/video.

To book an evening/weekend appointment with Push Doctor, you can either Download the free App onto your smartphone or tablet, or register on the website by visiting www.pushdoctor.co.uk.

Once you have registered you can book an appointment, and the doctor can even do a video consultation with you, they can send prescriptions to a local pharmacy for you, issue sick notes or make referrals to other healthcare professions should they need to.