Important - We are changing our clinical IT system in June 2024, and we want to explain why we are doing this and what impact this will have on the service we provide to you. For more information search "we-are-changing-our-clinical-it-system" in latest news.

Peverell Park Surgery & University Medical Centre

Peverell Park Surgery | 01752 766644 |

University Medical Centre | 01752 222341 |

Online Consultation is available between 8:00am-3:00pm weekdays (excluding Bank Holidays). Click on the Appointments menu below and select Online Consultation.

"We are changing our clinical IT system in June 2024, and we want to explain why we are doing this and what impact this will have on the service we provide to you" ---> For more information click here we-are-changing-our-clinical-it-system

Online Services


Learn Devon – NHS app Drop-in Session

PeverellWe will be disabling online patient services after 4th June as part of our clinical IT system change. To ensure you are able to access online services after we have changed systems, please download the NHS App and register using the 2 step process using photo ID. Getting started with the NHS App

To help with the transition we are working in partnership with LearnDevon:

We have a drop-in information session being held to assist anyone unsure how to use the app after downloading.Please sign-up for drop-in session at Peverell Park Surgery on 24th July (10:30-12:30). Ask reception to add your name to the list of attendees.


Patient Access

Peverell Park Surgery offers patients the choice to register themselves for online services via a system called Patient Access which is hosted by EMIS our clinical system. Once registered patients will be able to:

» Order repeat prescriptions

» See their recorded allergies and adverse reactions

» If agreed by the practice, see all coded data on their computer held record


Registering a Patient

To ensure patient confidentiality it is necessary to perform certain checks before registering a patient for Patient Access and the following rules should be followed:

» The patient must be registered with Peverell Park Surgery

» Photo ID must be checked

» Passwords should only be given to the patient themselves, not their representative.

» Online access application to be completed and signed.

  • Application for online access to be used for under the age of 11 (to be completed by parent) or over 16
  • Application for proxy access to be used for 11-16 year olds if child gives permission for parent/guardian or for patients who lack capacity


Changes to Patient Access log-in process

We have made a change to the way users log in to Patient Access to improve security. Users will now need to input a one-time passcode (OTP) that is sent via SMS to their registered mobile number, alongside their log-in credentials.
Click here to find out how to Add and Verify a mobile phone number


» Patient Access – Sign-in here

» Register here – Online Services (Patient Access)

» Get medical advice – Online Consultation

» NHS services on your smartphone –NHS App


Use the NHS App to access NHS services

The NHS App is a simple and secure way to access a range of NHS services and information on your smartphone or tablet. Millions of people are already using the NHS App to manage their health the easy way from the comfort of their homes.
Whether viewing your GP health record, ordering repeat prescriptions, or nominating your preferred pharmacy – the NHS App hosts a range of features that make it easier to access NHS services and information. Find out more


Further Information

» Consent-to-Proxy-access-to-GP-online-services

» Patient-Infomation-Leaflet-Online-access