Important - We are changing our clinical IT system in June 2024, and we want to explain why we are doing this and what impact this will have on the service we provide to you. For more information search "we-are-changing-our-clinical-it-system" in latest news.

Peverell Park Surgery & University Medical Centre

Peverell Park Surgery | 01752 766644 |

University Medical Centre | 01752 222341 |

IMPORTANT: Online consultation will not be available until Monday 24th June while we transition to our new patient record system.

Important - Due to our clinical system change this month we can only deal with urgent requests between the 5th and 13th June, and from the 14th onwards, we ask that you please be patient with us. Please view we-are-changing-our-clinical-it-system for information regarding non-urgent requests .

SystmOne Training Videos – MANAGER/SUPER USER




Manager/Super User


Basics Logging on and off of SystmOne 6.48
Basics Localisation 2.56
Basics General navigation 9.38
Basics Patient record navigation 30.58
Basics Viewing Recent Patients 1.26
Basics Patient Locator 2.22
Basics The Tabbed Journal 23.59
Basics Marking an Entry in Error 1.57
Basics Record Restrictions 6.49
Basics Test Patient 7.34
Basics SCR – Introduction 2.5
Basics Panic Button 1.36
Basics User Preferences 3.45
Basics Copying User Preferences 4.37
Basics Favourite Screen 3.58
Basics F Key Shortcuts 11.58
Basics Learning Notes 5.01
Basics SystmOne Change Screen 5.25
Basics Help, Support and FAQs 1.35
Messaging Instant Messaging and Notifications 7.12
Messaging Using Tasks 19.25
Messaging Task Configuration 14.28
Messaging Clinical Safety Tasks 1.24
Messaging Pharmacy First 5.48
Messaging Privacy Officers 13.48
Messaging Hints and Tips – Messaging 3.23
Registration Registration and Demographic Changes 6.44
Registration EDSM Overview 2.01
Registration Changing Patient Details 6.39
Registration Residential Institute Code 5.11
Registration Security Controlled Procedures 4.09
Registration New Online User Account for Non Patients 9.46
Registration Registering a Patient for Online Services 15.11
Admin of a Record Changing Patient Details 6.39
Admin of a Record Managing Relationships 10.05
Admin of a Record Adding Recalls 11.30
Admin of a Record Adding Reminders 1.57
Admin of a Record Coded Entries 5.57
Admin of a Record Viewing Medication 15.17
Admin of a Record Viewing Pathology Within a Patient Record 1.29
Admin of a Record Viewing Letters 5.09
Admin of a Record Viewing Vaccinations 4.14
Admin of a Record Event Details 15.33
Admin of a Record Patient Plan Box 2.26
Admin of a Record Printing Records and Summaries 4.26
Admin of a Record The Tabbed Journal 23.59
Admin of a Record Removing a Date of Death 5.55
Admin of a Record SCR Updates 3.20
Admin of a Record Subject access request 13.41
Appt Basic Functionality Appointment Basic Functionality 6.53
Appt Basic Functionality Appointment Bookmarks 3.44
Appt Basic Functionality Booking Appointments 10.28
Appt Basic Functionality Appointment Search and Free Slot Search 5.53
Appt Basic Functionality Using Bulk Actions 2.10
Appt Basic Functionality Blocking Appointment Slots 4.24
Appt Basic Functionality Printing Clinic Lists 2.43
Appt Basic Functionality Print Evacuation List 2.41
Appt Basic Functionality Booking Visits 5.59
Appt Basic Functionality Hints and Tips – Appointments and Visits 3.59
Appt Configuration Appointments Administration 68.17
Appt Configuration Appointment Administration Basics 10.42
Appt Configuration Applying Rotas and Auto-Apply 5.25
Appt Configuration Rota Management 2.08
Appt Configuration Building Slot Types 7.33
Appt Configuration Creating Rota Types 3.56
Appt Configuration Appointment Rooms 3.02
Appt Configuration Cancelling and Deleting a Rota 4.40
Appt Configuration Appointment Templates 2.40
Appt Configuration Importing / Exporting Rota Templates 4.55
Appt Configuration Adding Staff Leave 8.27
Appt Configuration GP Connect – Appointment Booking 3.53
Appt Configuration Appointment Invitations 10.27
Consultation Patient Record Navigation 30.58
Consultation Consultations 47.52
Consultation Creating and Managing Problems 3.16
Consultation Using Templates, Questionnaires and Auto-Consultations 4.46
Consultation Creating and Using Auto-Consultations 4.58
Consultation Using Clinical Tools 1.5
Consultation Assessing QOF 3.28
Consultation Coded Entries 5.57
Consultation Electronic Referrals 6.31
Consultation Hints and Tips – Consultations 3.56
Viewing Data SCR – Viewing and Amending the Summary Care Record (GP) 2.47
Prescribing Repeat Prescribing 10.23
Prescribing Repeats Due 2.24
Prescribing Recording Medication Reviews 3.48
Prescribing Hints and Tips – Prescribing 3.31
Prescribing Pharmacy Nomination 2.28
Prescribing EPS – Sending, Signing and Cancellations of Prescriptions 15.05
Prescribing EPS – Processing Query Notes 2.09
Summary Care Record SCR – Introduction 2.50
Summary Care Record SCR – Consent 1.51
Summary Care Record SCR Updates 3.20
Summary Care Record SCR – Viewing and Amending the Summary Care Record (GP) 2.47
Letters & Referrals Writing a Letter 5.05
Configuration Managing the Address Book 8.04
Configuration Creating Letter Templates 5.42
Configuration Letter Packs Primary Care 10.10
Pathology & Radiology Electronic Pathology and Radiology Requesting 1.11
Pathology & Radiology Pathology and Radiology Management 23.27
Pathology & Radiology Electronic Pathology and Radiology Reports – Filed Pathology Radiology Search 2.02
Pathology & Radiology Electronic Pathology and Radiology Results – Assigning and Matching Reports 3.49
Doc Management Document Management 43.34
Doc Management Document Workflow 25.49
Doc Management IT Engineer 7.19
System Admin Setting up New Users 6.07
System Admin Changing Passwords 1.42
System Admin Enabling and Disabling User Profiles 2.00
System Admin Organisation Preferences and User Preferences 11.49
System Admin Dispensing – Organisation Preferences 5.36
System Admin Toolbar Configuration 12.55
System Admin Clinical Tree Configuration 9.47
System Admin Clinical Tree – Quick Actions 4.23
System Admin Menu Bar Configuration 11.55
System Admin Organisation Group Configuration 4.00
System Admin Shared Administration 9.01
System Admin Configured Lists 4.12
System Admin Configuring Teams 3.24
System Admin Generic Sharing Setup 5.41
System Admin NHS Mail – SMS Setup 2.27
System Admin Enabling Online Services and Airmid Setup 15.17
System Admin Privacy Officers 13.40
System Admin Task Configuration 14.28
System Admin Task Categories and Flag Configuration 3.36
System Admin Internal Transfer 8.49
System Admin Read Code Replacement 5.20
System Admin Repeat Template Replacement 8.50
System Admin EPS – DM&D Bulk Operation 1.47
System Admin Appointment Invitations 10.27
System Admin Residential Institute Code 5.11
System Admin Record Restrictions 6.49
System Admin Using the TPP Contact Tracker 2.22
System Admin IT Engineer 7.19
System Admin Setting Up a Physical Scanner and a Folder for Scanning 3.57
System Admin Mobile Working Configuration 4.16
Mobile Working Using Mobile Working 10.19
Mobile Working Mobile Working Configuration 4.16
Tech Go Live Step 1 – Logging onto ‘Live’ 2.21
Tech Go Live Step 2 – EDI Links 5.41
Tech Go Live Step 3 – Staff setup 16.23
Tech Go Live Step 4 – Organisation details 29.52
Tech Go Live Step 5 – User Preferences 7.39
Tech Go Live Step 6 – Organisation Groups 10.33
Tech Go Live Step 7 – Exporting & Importing 12.07