Important - We are changing our clinical IT system in June 2024, and we want to explain why we are doing this and what impact this will have on the service we provide to you. For more information search "we-are-changing-our-clinical-it-system" in latest news.

Peverell Park Surgery & University Medical Centre

Peverell Park Surgery | 01752 766644 |

University Medical Centre | 01752 222341 |

IMPORTANT: Online consultation will not be available until Monday 24th June while we transition to our new patient record system.

Important - Due to our clinical system change this month we can only deal with urgent requests between the 5th and 13th June, and from the 14th onwards, we ask that you please be patient with us. Please view we-are-changing-our-clinical-it-system for information regarding non-urgent requests .

SystmOne Training Videos – WORKFLOW





Basics Logging on and off of SystmOne 6.48
Basics Localisation 2.56
Basics General navigation 9.38
Basics Patient record navigation 30.58
Basics Viewing Recent Patients 1.26
Basics Patient Locator 2.22
Basics The Tabbed Journal 23.59
Basics Marking an Entry in Error 1.57
Basics Record Restrictions 6.49
Basics Test Patient 7.34
Basics SCR – Introduction 2.5
Basics Panic Button 1.36
Basics User Preferences 3.45
Basics Favourite Screen 3.58
Basics F Key Shortcuts 11.58
Basics Learning Notes 5.01
Basics SystmOne Change Screen 5.25
Basics Help, Support and FAQs 1.35
Messaging Instant Messaging and Notifications 7.12
Messaging Using Tasks 19.25
Messaging Task Configuration 14.28
Messaging Pharmacy First 5.48
Messaging Hints and Tips – Messaging 3.23
Registration EDSM Overview 2.01
Registration Changing Patient Details 6.39
Admin of a Record Changing Patient Details 6.39
Admin of a Record Managing Relationships 10.05
Admin of a Record Recording Allergies 2.24
Admin of a Record Adding Recalls 11.30
Admin of a Record Adding Reminders 1.57
Admin of a Record Coded Entries 5.57
Admin of a Record Viewing Medication 15.17
Admin of a Record Viewing Pathology Within a Patient Record 1.29
Admin of a Record Viewing Letters 5.09
Admin of a Record Event Details 15.33
Admin of a Record Recording Cytology 4.51
Admin of a Record Registering a Patient for Online Services 15.17
Admin of a Record Patient Plan Box 2.26
Admin of a Record The Tabbed Journal 23.59
Appt Basic Functionality Appointment Basic Functionality 6.53
Appt Basic Functionality Booking Appointments 10.28
Consultation Patient Record Navigation 30.58
Consultation Creating and Managing Problems 3.16
Consultation Using Clinical Tools 1.5
Consultation Assessing QOF 3.28
Consultation Coded Entries 5.57
Consultation Hints and Tips – Consultations 3.56
Viewing Data SCR – Viewing and Amending the Summary Care Record (GP) 2.47
Letters & Referrals Writing a Letter 5.05
Doc Management Document Management 43.34
Doc Management Document Workflow 25.49
Doc Management Document Library 3.42
Doc Management Setting Up a Physical Scanner and a Folder for Scanning 3.57
Doc Management Create and Manage Scanning Rules 4.3