Important - We are making important improvements to how you contact our GP surgery. These changes are designed to make access easier, fairer, and more efficient for all our patients, ensuring everyone has an equal opportunity to reach us when they need care. What’s Changing? From 23rd March, we will be moving to a new online access system called SystmConnect. This change supports new NHS contractual requirements, which set out how GP practices must provide fair, consistent access during core hours.