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Important - We are making important improvements to how you contact our GP surgery. These changes are designed to make access easier, fairer, and more efficient for all our patients, ensuring everyone has an equal opportunity to reach us when they need care. What’s Changing? From 23rd March, we will be moving to a new online access system called SystmConnect. This change supports new NHS contractual requirements, which set out how GP practices must provide fair, consistent access during core hours.

Peverell Park Surgery & University Medical Centre

Peverell Park Surgery | 01752 766644

University Medical Centre | 01752 222341

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Posted on March 9th, 2026

 

Surgery Intellect – AI powered medical scribe tool
We are starting to use an AI (Artificial Intelligence) powered medical scribe tool called Surgery Intellect (provided by X‑on Health, powered by Tortus AI) to help clinicians document consultations more efficiently. The system listens to the consultation, transcribes what is said, and produces draft clinical notes, which are always reviewed and approved by your clinician before being added to your medical record.

 

Surgery Intellect does not make clinical decisions or influence care; it is used solely for note‑taking. During your appointment, the tool may process audio of the consultation and the personal information you share. This processing is carried out under our public task to deliver healthcare services and in line with UK GDPR. You may choose to object to the use of Surgery Intellect at any time and your clinician will document the consultation manually. Data is handled securely, is not retained outside your medical record, and complies with NHS and UK regulatory standards.
  
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Peverell Park Surgery

  • Monday08:00am to 06:30pm
    08:00–18:00 – Doors / phones open • 18:00–18:30 – Intercom access only
  • Tuesday08:00am to 06:30pm
    08:00–18:00 – Doors / phones open • 18:00–18:30 – Intercom access only
  • Wednesday08:00am to 06:30pm
    08:00–18:00 – Doors / phones open • 18:00–18:30 – Intercom access only
  • Thursday08:00am to 06:30pm
    08:00–18:00 – Doors / phones open • 18:00–18:30 – Intercom access only
  • Friday08:00am to 06:30pm
    08:00–18:00 – Doors / phones open • 18:00–18:30 – Intercom access only
  • SaturdayCLOSED
    Extended access appointments available by appointment only 08.30-12.30
  • SundayCLOSED
    NHS111